Hospitality Services
Orchestrate an unforgettable dining experience. With a tap on the screen, your customers can order food, compare prices, explore menu options, and reserve tables at their favorite restaurant. It’s not just about a smoother, faster transaction; it’s about making every guest feel valued and appreciated.
Elevate Your Dining Experience and Optimize Revenue
Together with SambaPOS and Global Payments, we are revolutionizing retail point-of-sale (POS) with innovative tech that delivers frictionless transactions and fuels brand loyalty
Improve Customer Engagement
Integrated customer facing touch screens and your branded loyalty program can target customer engagement, and satisfaction. Customers can see their orders displayed in real time which reduces errors, confusion, and ensuring they get exactly what they ordered creating a more engaging, transparent and enjoyable experience.
Besides reviewing orders in real-time, SambaPOS eliminates the need to struggle with complicated math when calculating tips or splitting the bill between multiple diners.
Cashiers and wait staff greatly benefit from using a POS by reducing the number of manual tasks thus freeing up time to focus on providing a more enjoyable experience for the customer.
Customer facing screens also offer means to discover special menu items, see loyalty points in real time and view current promotions. While waiting to pay, there is an opportunity to show advertisements such as specials including photos, nutrition content and description and promote upcoming events such as wine tasting or culinary demonstrations.
Streamline Operations
Through connected systems in the front and back of house as well as through online ordering and website integrations.
Fewer errors and faster service lead to happier customers and allow staff to focus on quality of service. Nutritional information can be seen and used to answer any questions about ingredients i.e., for those with food allergies or dietary restrictions.
Streamlined ordering translates to faster processing in the kitchen which leads to quicker turnaround times and improved efficiency. Chefs no longer have to decipher hand written orders.
Reduce Costs
Fully integrated inventory management, low effective rate of processing fees, no hidden costs, and an up front pricing model for hardware, services, and add-ons.
Gain instant insights into sales trends, popular items, inventory levels enabling informed decision-making.
With customers confirming their orders on screen, there is less chance of miscommunication or misunderstanding, which frees up staff for other tasks leading to an increase in productivity.
Data collected can be used to gain valuable insights into customer behavior and preferences which can then influence future menu offerings and promotions.
Customer feedback may be collected through surveys or integrated review platforms gaining valuable insights for improvement.
Integrated Services
Loyalty, online ordering, scheduling, time clock, payments, loan services, reporting services, and more.
Manage your staff more efficiently with touch screen scheduling and time clock features. By tracking employee status and hours on a POS system, determining availability and predicted demand is considerably easier than when done on paper. Staff hours worked are tracked more efficiently simplifying payroll calculations and reducing errors.
Monitor table status, occupancy and orders in real-time, optimizing table turnover and staff allocation.
A loyalty program integrated with a POS allows for turning one-time diners into regulars that return for more. A POS loyalty integration rewards customers for their purchases, incentivizes repeat visits and offers valuable insights into their preferences. Every swipe or tap earns points which can then be redeemed for discounts or exclusive offers.
Empower the customer by offering self service options: Enable them to order and pay independently at kiosks or tables equipped with tablets – perfect for solo diners or those who prefer a contactless experience or have little time for a meal.
Customer facing screens combined with POS are more than just a technological upgrade: they allow for a smoother, more enjoyable meal from the moment of arrival. It’s not just about the food but providing the best experience which will lead to increase sales and repeat customers.
Key Features
Inventory Management | Table Management | Bar Tab/Queue | Payment Processing | Labor Management | Kitchen Organization | Seamless Ordering | View 1 or More Locations | Customizable Interactive Touchscreen Menus | Analytics & Reports | Age Verification | Mobile POS | Offline Operation
Interested? If you want to pursue the possibilities Transformative can bring to your operation, use the button below to contact our team.